Privacy Policy

Who we are

Our website address is: http://iconicband.co.uk.

This website is maintained by Claire Lloyd. I can be contacted at claire@iconicband.co.uk.

In this policy, whenever you see the words ‘we’, ‘us’, ‘our’, it refers to ICONIC.

If you have any questions in relation to this privacy policy, please contact us via the email address above or contact form.

The privacy and security of your personal information is extremely important to us. This
privacy policy explains how and why we use your personal data.

We will keep this page updated to show you all the things we do with your personal data.
This policy applies if you are a client, agent, or supporter of ICONIC, or if
you visit our website, email, telephone or write to us.

We will never sell your personal data and will only share it with organisations we work with
when it is necessary and the privacy and security of your data is assured.

 

What personal data we  collect and why

Your personal data (any information which identifies you, or which can be identified as
relating to you personally for example, name, address, phone number, email address) will be
collected and used by us. We will only collect the personal data that we need.

We collect personal data in connection with specific activities such as enquiring about booking the band, or information regarding upcoming public dates.

You can give us your personal data by filling in a contact form, telephoning or emailing us.

The personal data you give us may include name, title, address, email address and
telephone number.

We may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect
    your computer to the Internet, your login information, browser type and version,
    time zone setting, browser plug-in types and versions, operating system and
    platform and if you access our website via your mobile device we will collect your
    unique phone identifier
  • Information about your visit to the website, including, but not limited to the full
    Uniform Resource Locators (URL) and query string, clickstream to, through and
    from our website (including date and time), page response times, download errors,
    length of visits to certain pages, page interaction information (such as but not
    limited to, scrolling, clicks, and mouse-overs) and methods used to browse away
    from the page.
  • Information about ticket purchases included but not limited to revenue figures
  • The terms that you use to search our website

We will only use your personal data on relevant lawful grounds as permitted by the EU
General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy
of Electronic Communication Regulation.

Personal data provided to us will be used for the purpose or purposes outlined in any fair
processing notice in a transparent manner at the time of collection or registration where appropriate, in accordance with any preferences you express. If asked by the police, or any
other regulatory or government authority investigating suspected illegal activities, we may
need to provide your personal data.

Below are the main uses of your data which depend on the nature of our relationship with
you and how you interact with us.

 

Communicating with you

We will communicate with you via telephone or email during the booking process, and prior to the event to arrange final details. We will also send a follow up email after the event to ask if you were happy with our service and to request a testimonial. We do not pass your details onto anyone, and do not have a mailing list.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Contact forms

If you leave a message via our contact form, your name and email will be stored for customer service purposes. The amount of time the details are stored depends on whether you have decided to book the band. For regular enquiries not resulting in a booking we would store the information for six months, after which time it will be removed from our database.  If a booking is made, we would store your details for a year post event, after which we would remove your details from the database. We do not pass your details onto anyone or use them for marketing purposes.

You can request information at any time about the personal data held, or ask  that we erase your details from our systems.  This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.  Visitor comments are checked through an automated spam detection service.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Your data protection rights

Where ICONIC is using your personal data on the basis of consent, you have
the right to withdraw that consent at any time. You also have the right to ask ICONIC to stop using your personal data for direct communication purposes.

If this applies, please contact us via the contact form, email or telephone listed above.

 

Subject access rights

If you would like further information about your rights or wish to exercise them, please
contact us via the link on our website. You can request the following information;

  • personal information we hold about you
  • where it is held and over what period of time

We will also need you to provide information that will help us confirm your identity. If we hold
personal information about you, we will give you a copy of the information in an
understandable format together with an explanation of why we hold and use it.
Once we have all the information necessary to respond to your request we will provide your
information to you within one month.

 

Changes to this privacy policy

We will amend our privacy policy from time to time to ensure it remains up to date and
reflects how and why we use your personal data and new legal requirements. The current
version will always be available on our website.

This privacy policy was updated on 18 September 2018.